The Norfolk City Jail has launched a new video visitation system which allows the public to have more timely visits with inmates.  The VUGATE Inmate Video Visitation System streamlines the inmate/civilian visitation process and eliminates many of the common problems associated with visitations. This new state-of-the art communications technology has not only decreased the wait time significantly, it’s also increased privacy and security.

This video visitation system has solved many problems in corrections facilities across the country.  Sheriff Bob McCabe expects it to be very successful in Norfolk as well where the jail receives more than 40,000 visitors a year. 

“As the largest, most overcrowded jail in the Commonwealth, we need to utilize the best technology available,” said Sheriff McCabe. 

The new system:

Speeds the visitation process.  Now a visit begins almost immediately.  Previously, a visitor could wait hours.

Eliminates visitor movement through secure areas

Uses a handset to talk, allowing for more private conversations with fewer interruptions.

Is located in the main lobby of the General District Court building.

Times a visit for thirty minutes which starts once both parties pick up the handset to talk

Has a video screen that blinks and beeps three times one minute before ending the visit.

For more information, please visit the Visitation Guidelines section.



 


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